PINE & PADDLE
FAQ
How long does shipping take?
Most orders ship within 1–2 business days from the USA and arrive in 3–6 business days. Orders over $75 ship free.
What's your return policy?
You have 30 days from delivery to return or exchange unworn items in original condition — no restocking fees. We cover the first US exchange shipment.
Do your shirts run true to size?
Yes — tees and crews run true to size with a soft, slightly relaxed fit. Between sizes? Size down for a classic fit, up for an oversized look. Hoodies are cut a touch roomier for layering.
How do I track my order?
You'll get tracking by email as soon as your order ships, or you can check anytime on the Track Order page with your order number.
How should I wash my tee or hoodie?
Machine wash cold, inside out, and tumble dry low. Skip fabric softener — it coats the fibers and dulls the print.
Is checkout secure?
Yes — payments are processed by Stripe over an encrypted (SSL) connection. We never see or store your full card number.